Short Stay Help Centre
Search our library of frequently asked questions and helpful resources
We’re here to help
We’ve launched comprehensive guidance in three broad categories below for guests and hosts of all stripes, anyone making reservations for others, and especially companies eager to grow with us by facilitating staff mobility.
How to make a reservation
Discover how to find and confirm your monthly furnished accommodations.
All about hosting
Get started with hosting, from creating your listing to best practices, setting pricing, and accepting your first guest.
Reserve for colleagues, family, or friends
Learn how to arrange a reservation on behalf of someone, and how Short Stay keeps it simple.
May we assist with another topic?
We’re always keen to help our amazing members with any questions that are not covered yet in our Help Centre. Message or call us for direct, personalized support from a real human, and please be sure to include the best time to call and a few specific details.
Go to our contact page